2012 was a year full of change, movement and numerous new entrants into the physical security market. From the London Olympics and regional activities such as presidential debates and celebratory events through to major natural disasters and security breaches at corporate, Government and airport locations, the physical security industry has had to re-evaluate and alter its approach to first response and the management of unanticipated crises. Yet, at the same time, businesses across the globe are being forced to do more with less, with budget always being one of the critical issues that they face. Enlightened organisations and agencies are leveraging Physical Security Information Management (PSIM) software to prepare for and react to specific challenges and events. As a result, a handful of trends have arisen that will move to the forefront as being critical to PSIM's evolution and ongoing growth in 2013 and beyond.